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  • Can you insert an image, video or gif to my FAQ?
    Yes. To add multimedia content, follow these steps: Enter the app options Click on Manage FAQ Create or choose the question you want to add multimedia content to When editing your answer, click the image, video, or gif icon Add the content from your library and save the changes.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site's dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
  • How can you edit or remove the title of the FAQ?
    You can edit the title from the options tab in the app. If you do not want to show the title, deactivate the option from 'Information to display'.
  • What is a FAQ section?
    A FAQ (Frequently Asked Questions) section is used to quickly answer common questions about your business such as 'What are your hours?', 'Where do you ship to?' or 'How can I make a reservation?' FAQs are a good way to help people navigate your site and can even help you improve your site's SEO.
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